TOTALOFFICE SUPPORT

TotalOffice is myIT.ge’s relationship based maintenance program designed to maintain, support and monitor our client’s computer network for a reasonable fixed monthly fee.

TotalOffice Support Includes:

  • Easy management and budgeting for you because the price is fixed each month.

 

  • Daily maintenance and support of your computer network, servers, and desktops Vendor relationship management of your other IT vendors. We will call them on your behalf in order to secure the fastest resolutions for you.

 

  • Daily monitoring of your network and security threats via the Internet.

 

  • Online client portal available 24x7x365. Includes service history, view all current and previous invoices, create new service requests, and a knowledgebase for your company.

 

  • Easy to read monthly reports on the status of your network on a graded scale of 0-100%.

 

  • Internet Usage Reporting per Employee.

 

  • Ongoing classroom training for you and your employees on Microsoft Windows XP and Vista, Word, Excel, Outlook, and PowerPoint.

 

  • Disaster Recovery Planning